Outbound AI voice agent
Call every lead in seconds. Follow up until they decide.
Speed to lead wins deals. Northline AI calls new leads the moment they arrive, qualifies them in natural Arabic or English and books the meeting. Then it runs your reminders, renewals and win-back campaigns, inside UAE telemarketing rules.
New lead · Property Finder · 2BR JVC
Friday, 7:42 PM · the team is out on viewings
Northline AI calls the lead
0:28
Calls within seconds, qualifies, books the viewing
Typical team call-back
…
When someone is free, often the next morning
Qualified
cash, 3 months
Viewing
Sat 11:00
CRM
updated
The first hour decides the deal
Harvard Business Review audited how fast companies respond to online leads. The gap between fast and slow is enormous.
7×
more likely to qualify a lead when you respond within an hour, compared with an hour later
60×
more likely than companies that wait 24 hours or longer
42 hrs
average first response time among companies that responded at all
One agent, every outbound job
Speed to lead
Every web, portal, Meta and Google lead called within seconds, qualified and booked.
Appointment reminders
Confirm, reschedule or cancel in one reply. Freed slots go to the waitlist.
Payment and collections
Friendly reminders, payment links and promise-to-pay dates captured.
Renewals
Licences, memberships, policies and contracts renewed before they lapse.
Win-back
Reactivate past customers with a reason to come back, at scale.
Missing documents
Explains exactly what’s needed and sends the upload link.
Surveys and CSAT
Two-minute feedback calls after a visit, scored automatically.
Waitlist offers
A cancellation at 3 PM? The next person on the list gets a call at 3:01.
Listen to a lead call
A property investor fills in a form. Thirty seconds later the agent is on the phone: it qualifies budget and timeline, answers questions from your listings, books a viewing with the right broker and updates the CRM.
- Opens with who is calling and why
- Handles objections from your approved script
- Books into the right person’s calendar
- Writes the outcome to your CRM
Campaigns you control, down to the minute
Pick the audience, the script and the call window. The agent dials, adapts and reports every outcome.
CampaignsOutbound campaigns
Who to call, what to say, and when it’s allowed.
Appointment reminders
- Audience
- 1,240 appointments this week
- Call window
- Mon–Sat · 9:00–18:00 UAE
- Follow-ups
- Max 2 a week for marketing calls
- No answer
- Leave voicemail + WhatsApp
- Compliance
- DNCR checked · registered number
- Pace
- Up to 200 calls at once
Outcomes so far
- Booked or confirmed0
- Answered, follow-up set0
- Voicemail → WhatsApp sent0
- Retry scheduled0
- Opted out (added to DNC)0
No answer? It doesn’t give up, or spam.
The agent detects voicemail, leaves a short message, then follows up on WhatsApp with one-tap replies. Retries stay within your limits and UAE rules.
No answer at 10:02 · voicemail detected
WhatsApp · NL Medical Centre
Hi Fatima, we tried calling about your appointment tomorrow at 10:30 with Dr. Sara. Reply 1 to confirm or 2 to reschedule.
Confirmed · calendar updated · no second call needed
A caller people actually stay on the line with
Natural conversation
Pauses, fillers like “umm”, “mm-hmm” and interruptions handled like a person would.
Reads the room
Hears hesitation or annoyance, adapts, and backs off politely when it should.
Hot transfer
A ready-to-buy lead is passed live to your sales team with a summary.
Voicemail detection
Leaves a short message and follows up on WhatsApp with one-tap replies.
Smart scheduling
Calls inside permitted hours, in the lead’s time zone, at their preferred time.
CRM write-back
Outcome, answers, recording, transcript and next step logged on every call.
Scale on demand
Hundreds of calls at once for a campaign, then back to zero.
Your voice and script
Brand tone, approved claims and objection handling you control.
Built for UAE telemarketing rules
Since August 2024, the UAE strictly limits how and when businesses can make marketing calls, with fines up to AED 150,000. Campaigns enforce the rules automatically.
Source: Gulf News, UAE telemarketing regulations (Ministry of Economy and TDRA). Financial institutions also follow Central Bank rules.
9 AM to 6 PM only
Marketing calls are blocked outside the permitted window.
Do Not Call Registry
Numbers are checked before every campaign dial.
Follow-up limits
No more than two follow-up calls a week to people who don’t answer.
Registered numbers
Calls go out from numbers registered to your trade licence.
Recording disclosed
Identity, purpose and recording stated at the start of the call.
Opt-outs honoured instantly
Anyone who says no is added to your do-not-call list on the spot.
Get a call from the agent yourself
Fill in a test lead during the discovery call and your phone rings within seconds.
A clinic group cutting no-shows with reminder calls
More patients seen each month
216
1 · The situation today
- Reminders sent by SMS, often ignored
- 12% of appointments end as no-shows
- Cancelled slots stay empty
- Front desk too busy to call everyone
2 · What Northline AI changes
- A reminder call 24 hours before every visit
- Confirm, reschedule or cancel in one reply
- Freed slots offered to the waitlist at once
- WhatsApp fallback when nobody answers
3 · The maths, step by step
- No-shows today (12% of 3,000)360
- Prevented by reminder calls (40%)144
- Cancelled slots refilled from the waitlist72
- More patients seen each month216
Calling every patient the day before turns silent no-shows into confirmations or early cancellations, and early cancellations into refilled slots, adding about 216 seen patients a month without new staff.
The inputs are based on published research:
Illustrative example using typical figures. Not a specific client result.
Every outcome lands in your CRM
Leads come in from your forms, portals and ads, and every call result goes straight back: qualified, booked, call-back time or opted out.
Calendars and booking
Reads real availability, books, moves and cancels.
- Google Calendar
- Outlook
- Fresha
- Zenoti
- SevenRooms
- Calendly
CRM
Finds the caller, logs the call, updates the deal.
- Salesforce
- HubSpot
- Zoho
- Bitrix24
- Microsoft Dynamics
- Pipedrive
Healthcare systems
Looks up appointments, never clinical notes.
- Your EMR or HIS
- Practice management
- Insurance eligibility
POS and payments
Takes orders and sends secure payment links.
- Foodics
- Square
- Toast
- Stripe
- Network International
- Telr
Phone systems
Keeps your number. Routes and transfers calls.
- 3CX
- Avaya
- Cisco
- Twilio
- UAE SIP trunks
- Mobile forwarding
Messaging
Sends confirmations, reminders and follow-ups.
- WhatsApp Business
- SMS
No API? We build the connector.
How integrations workEvery lead, call and outcome, tracked live
Listen to any call, read the transcript, see the AI summary, and track sentiment, CSAT and conversion in one dashboard.
Lead → viewing
0%
CSAT
0.0 / 5
Call sentiment
Leads called within a minute, by day
Live activity
- JVC 2BR resale · mortgage, pre-approval pendingQualified
- Owner lead · Marina 1BR · valuation SatListing
- Off-plan payment plan sent · CreekSent
- Investor (Russian) · Business Bay viewingViewing
Illustrative dashboard with sample data. Click the menu to explore.
Outbound questions
Be the first to call. Every single time.
Launch your AI receptionist in minutes in our self-serve cloud console, or forward your after-hours calls and judge the results for 14 days.