NorthlineAI
AI receptionist · Calls, texts & WhatsApp

Never miss a customer
on any channel.

NorthlineAI is an AI receptionist that answers your calls and replies to texts and WhatsApp around the clock, books appointments and hands the conversation to your team when it should.

Start free trialSee how it works
  • Ready in minutes
  • Books into your calendar
  • Hands off to your team
N

Front desk

Virtual receptionist

WhatsApp
Hi, do you have anything free on Thursday?
Yes! Thursday at 10:30 or 3:00. Which works better for you?
10:30 please
Booked for Thursday at 10:30. I’ve sent you the details.
Replied in secondsExample conversation
Incoming call
2m 14s

Caller asked about opening hours and booked a check-up for next week.

BookedConfirmation textedTeam notified

Example call summary

Channels

One receptionist,

every channel.

Customers reach you however they prefer. NorthlineAI keeps every conversation in one place, so nothing slips through the cracks.

Phone calls

Answers in a natural voice, books appointments and transfers to your team when you want it to.

Text messages

Two-way SMS conversations in one shared inbox, with confirmations sent automatically.

Coming soon

WhatsApp

Meet customers on the app they already open every day, with the same receptionist behind it.

Your team, in the loop

Get an email or text the moment a conversation needs a person.

How it works

Live in three steps,

no developer needed.

  1. 1

    Name your receptionist

    Start a free trial and give it a name. That is all it takes to get inside the dashboard.

  2. 2

    Teach it your business

    Add your services, opening hours, FAQs and website. It answers from what you tell it, and hands over what it can’t.

  3. 3

    Go live

    Claim a phone number, connect your calendar, test it yourself and switch it on.

The dashboard

Everything in one

calm workspace.

Conversations, clients, availability and analytics, laid out so a busy owner can read them at a glance.

Home

Receptionist live

Calls (7d)

31

Answered (7d)

24

Minutes (7d)

47

New clients (7d)

6

Latest conversations

  • New patient enquiry

    Inbound · 2m 22s

    15:54

  • Reschedule request

    Text · 4 messages

    14:10

  • Opening hours question

    Inbound · 0m 48s

    11:32

Illustrative preview of the dashboard.

What it does

A front desk that

does the work.

Answers every call

Picks up straight away, day and night, in a voice you choose.

Books appointments

Works from your real availability in Google Calendar or Calendly.

Texts back

Handles SMS conversations and sends confirmations for you.

Knows your business

Your services, hours, FAQs and website become its knowledge.

Hands off to people

Transfers a call or takes a message, following rules you set.

Remembers clients

Keeps a record of who got in touch and what they needed.

Shows what happened

Every conversation is logged, with analytics on volume and outcomes.

Keeps you informed

Alerts by email or text when something needs your attention.

Industries

Built for businesses

that live on the phone.

Clinics & Dentists

Book visits and answer patient calls

Learn more

Law Firms

Capture every new enquiry, after hours too

Learn more

Real Estate

Qualify buyers and book viewings

Learn more

Home Services

Take every job request, even on site

Learn more

Salons & Spas

Fill the diary without touching the phone

Learn more

Integrations

Plugs into the tools

you already use.

Google Calendar

Book straight into your live calendar.

Calendly

Offer the times you already share.

HubSpot

Send new contacts into your CRM.

FAQ

Questions,

answered.

Get started

Give your business a front desk
that never closes.

Create your first receptionist in a minute and see it in the dashboard.

Start free trial