For clinics & dentists
Never let a patient call
go unanswered
Your front desk can’t answer every ring while checking patients in. NorthlineAI picks up, books the visit and texts a confirmation.
What it handles
The calls and texts
you shouldn’t have to.
New patient enquiries
Takes the name, the reason for the visit and a preferred time, then books an open slot.
Reschedules and cancellations
Handles changes on the spot and frees the slot for someone else.
Hours, location and services
Answers the questions your team repeats all day, from the details you gave it.
Urgent calls
You set the rule: transfer to a person straight away, or take a message and alert your team.
Example
What a call
sounds like.
Tuesday, 7:42 PM. The clinic closed at 6.
Hi, I chipped a tooth this afternoon. Can I be seen this week?
I’m sorry to hear that. I can book you in. Would tomorrow morning or Thursday afternoon suit you better?
Tomorrow morning, please.
There’s an opening at 9:20. Can I take your name and mobile number to confirm it?
Sure, go ahead.
Thank you. You’re booked for tomorrow at 9:20, and I’ve texted you a confirmation.
Appointment booked · confirmation sent by textExample conversation
- Books into Google Calendar or Calendly
- Text confirmations
- Transfers to a person
- Full conversation history
FAQ
Questions,
answered.
Get started
Give your business a front desk
that never closes.
Create your first receptionist in a minute and see it in the dashboard.
Start free trial